Terms and Conditions

Our Terms and Conditions

It would be greatly appreciated if you take note of these terms, as I value my time and yours.

  • If you wish to cancel /reschedule your booking, a minimum of 2 days notice is required for me to book someone else in your place.
  • Please note that in the event of a late cancellation, you will still be charged a flat fee of R450.
  • There are no refunds on paid up sessions. If you decide not to attend, you will be given a credit to use within 3 months of purchase.
  • Showing up more than 15 minutes late for your session, will be charged as extra time. R300 per 30 minutes or you will receive a shorter session.
  • Reports are not free, you pay for it and it takes time to draw up. There is a 1-2 weeks waiting period for reports, so please be patient.
  • I do not provide reports on past sessions, taken place more than a year ago.
  • Payment must be made with bookings for Skype & video call sessions or at least 3 working days before the session.
  • I am not a 24 hour therapist/ coach, so please contact me within working hours. I take calls Monday to Friday only until 5pm. You may leave a message/email if you can’t get hold of me, and I will contact you at the soonest.
  • Please fill in the online clarity form, once you have confirmed your booking and payment. The purpose of this form is to get the most benefit out of the session.